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Comm100 Help > Live Chat > Settings & Customizations
What are the supported browsers for Audio and Video Chat?

The audio and video Chat with Comm100 is built upon the WebRTC communications protocols and application programming interfaces. Below are the supported browsers and platforms for both agent side and visitor side.

Note: For visitors to initiate the audio and video chat request when using Google Chrome, your website must adopt HTTPS secure web protocol.

Supported Browsers and Corresponding Platforms

  • Google Chrome (supported on Windows, macOS, Android).
  • Mozilla Firefox (supported on Windows, macOS, Android).
  • Safari 11.0 or above (supported on iOS 11, macOS).

That is to say, visitors can also initiate audio and video chat request via supported browsers even when they are using a mobile device with Android platform, which really enhances your visitors chat experience while on the go.