What kind of visitor’s information can I get before I accept a chat request?

With Comm100 Live Chat, you can monitor your site visitors in real time.

Before a chat, you can see a website visitor’s information, including:

  • Latest Name and Email.
  • Search Engine and Keywords.
  • Referrer, Landing Page and Current Page.
  • Browser, Operation System and Language.
  • IP, City, State/Province, County and Time Zone.
  • First Visit Time, Visit Times and Chat Times.

To get all the detailed information, please select a visitor and then click on Details as shown in the following figure.