Can I view the visit and chat counts on my website?

Yes.

Visits and Chats Metrics provides the visit and chat counts on your website. You can locate it under Chat Volume report.

Step by Step Instructions

  1. Log into your site account.
  2. Go to Live Chat > Chat Volume within the Reporting module.
  3. Click Chat Volume to bring up the detailed report on Chats and Visits, as well as some other metrics. Set the time range to bring out the results during a specific period of time.