Can I export the reports in my Comm100 Live Chat?

Yes, you can export Comm100 Reports.

Note: The feature of exporting reports is available in Comm100 Live Chat Business. If you are using Comm100 Live Chat Team edition, please upgrade your Live Chat to the Business edition to get the Exporting Reports feature.

Step by Step Instructions

  1. Log in to your Comm100 account.
  2. Go to a report (Here we take the Chat Volumereport for an example) and click Export and follow through to export the report. The exported report file is in .CSV format.