Comm100 X Upgrade – Webhook

The Comm100 X platform upgrade requires the following Webhook changes from your side:

  • Update the fields having data type as integer (for example, bot ID, intent ID) to GUID or if you are using AI chatbot product or configuring the intent-answer Webhook or any third party Webhook.
  • Use the port number 80 or 443 for Webhooks in the Comm100 X platform as other ports are not supported by it.

 
Intent - Answer Webhook
With the upgrade, the bot ID and intent ID sent in the Webhook body needs to be changed from integer to GUID, and the port number needs to be changed to 80 or 443. For example, if you are using http://www.cm.com:8080, then you need to change to http://www.cm.com:80 or https://www.cm.com:443.
Or, if the port number is not specified. For example, http://www.cm.com, then there is no need for a change. 


Third-party Webhook
With the upgrade, the bot ID and intent ID sent in the Webhook body needs to be changed from integer to GUID, and the port number needs to be changed to 80 or 443. For example, if you are using http://www.cm.com:8080, then you need to change to http://www.cm.com:80 or https://www.cm.com:443.
Or, if the port number is not specified. For example, http://www.cm.com, then there is no need for a change.