Setup
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Introducing Comm100 Live Chat Mobile SDK
Comm100 Live Chat comes with a mobile SDK, which allows you to integrate Live Chat into your own mobile app. This allows you to place a chat button into your app. Once your visitors touch the button, they will be redirected to your chat window, where th...
How to add Comm100 Live Chat onto a WordPress site
Comm100 gives you the flexibility to add live chat onto your WordPress site. You can add live chat by either: Installing the Comm100 Live Chat WordPress plugin Placing the Comm100 Live Chat code Install the Comm100 Live Chat WordPress plugin The Comm10...
Where to get the live chat code?
Getting the live chat code is an important step before you start using Comm100 Live Chat. You need to copy the code first, and then paste the code onto your web pages. You can use our default code plan or have a custom one. Step by Step Instructions Log...
How to install Live Chat code onto my website?
Installing Comm100 Live Chat on your website is the first step to get Live Chat up on your website. If you want to do it yourself, pleaseget the code from your Comm100 accountand then paste the code right before closing/bodyin your website’s HTML ...
What are the system requirements of Comm100 Live Chat?
In this article we’ll explain the system requirements of Comm100 Live Chat, covering requirements on the server side, visitor side, agent side (Control Panel and Agent Console), and requirements for Audio Video Chat. Requirements on Server Side C...
How to integrate Comm100 Live Chat with your Shopify Store?
Comm100’s integration with Shopify allows you to add your Comm100 Live Chat app into your Shopify store. It takes a few clicks to get live chat up and running on your Shopify store, so you’ll be chatting with your customers in no time. Our i...
How to integrate Comm100 Live Chat with Cisco Finesse?
Comm100 Live Chat is a digital customer service platform that allows you to serve your customers in a real-time environment and improve agent efficiency. Cisco Finesse is the next-generation application that provides omnichannel support using its Finess...
How do I set up Visitor SSO (Single Sign-On) for my Visitors?
Overview Visitor Single Sign-On (SSO) feature allows you toauthenticateyourvisitor’saccount informationbefore the chat starts. Once customers log in,your agents can view their account information in Comm100 Live Chat. This helps them know who they...
How to install Comm100 Live Chat?
This guide, as structured below, is designed to help you learn what to install in order to get Comm100 Live Chat running on your website. Installing Comm100 Live Chat on your website is the first step to get Live Chat up on your website. To start, you&r...
How to Add Comm100 Live Chat to Your Drupal site?
The Comm100 Live Chat Drupal Plugin enables you to easily add a live chat button to each page of your Drupal website. Follow this guide to set up the integration and chat with your online visitors in real-time. We provide standalone plugins for Drupal 7...
What is Comm100 Live Chat about?
Comm100 Live Chat is the enterprise-grade live chat software for website. It supports bothhosted and on-premises deployments. Comm100 live chat software allows your website visitors to chat live with your customer support and sales representatives and h...
Is there a preview page for me to check how my live chat settings are working?
Yes. Comm100 Live Chat provides a preview page for you to check your live chat settings. Step by Step Instructions Log in to your Comm100 account. Go to CampaignInstallationon the left menu. Click LivePreview. You are now on the preview page, and you c...
How to enable JavaScript in a web browser?
Enabling JavaScript is required for some Comm100 features to work. Below are specific instructions on enabling JavaScript in your browser. If your browser isn’t listed, please consult its help resources. Notes:Upgrading your browser or installing ...
How to install Comm100 Live Chat on AmeriCommerce store?
Comm100 Live Chat can be installed on AmeriCommerce store. Please follow the step-by-step instructions below. Step by Step Instructions Log into your AmeriCommerce Admin page. Click theThemeson the left menu bar, findEditon your page and click it. Choo...